Privacy Policy
Last Updated: January 2026
The Patch Wollongong ("we," "us," "our," or "Company") operates thepatchwollongong.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit or interact with our Website.
We are committed to protecting your privacy and ensuring you have a positive experience on our site. This policy complies with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).
1. Information We Collect
We may collect information about you in the following ways:
- Personal Information: When you voluntarily submit information such as your name, email address, phone number, and postal address through contact forms or newsletter signups.
- IP Address: Your Internet Protocol (IP) address is automatically logged when you access our Website.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and track user interactions (see Cookie Policy section below).
- Usage Data: Information about how you interact with our Website, including pages visited, time spent on pages, referring/exit pages, device information, and browser type.
- Device Information: We may collect technical information about your device, including device type, operating system, and unique device identifiers.
2. How We Use Information
We use the information we collect for the following purposes:
- Analytics: To analyze Website traffic, user behavior, and site performance using analytics tools.
- Affiliate Tracking: To track referrals to third-party casino operators and ensure accurate commission attribution.
- Site Improvement: To improve Website functionality, user experience, and content relevance.
- Communication: To respond to inquiries, send newsletters (with consent), and provide customer support.
- Marketing: To deliver personalized marketing content and promotional offers (subject to your preferences).
- Compliance: To comply with legal obligations and protect against fraudulent activity.
3. Cookie Policy
Our Website uses cookies and similar technologies to improve your browsing experience. The types of cookies we use include:
- Essential Cookies: Necessary for Website functionality, security, and basic operations.
- Analytics Cookies: Used to track and analyze user behavior and site performance.
- Affiliate Tracking Cookies: Used to identify and track affiliate referrals to partner casinos.
- Marketing/Advertising Cookies: Used to deliver targeted content and track advertising effectiveness.
Opt-Out Options: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Website functionality. You may also opt out of third-party analytics services through their respective opt-out mechanisms.
4. Third-Party Links
Our Website contains links to third-party casino operators, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, terms, or content of these external websites. When you click on a link to a third-party site, you leave our Website and are subject to that site's privacy policy and terms of service.
We recommend reviewing the privacy policies of any third-party sites before providing personal information or engaging in transactions. The Patch Wollongong does not control, endorse, or assume liability for third-party content or practices.
5. Your Rights
Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have the following rights:
- Access: You have the right to request access to personal information we hold about you.
- Correction: You may request correction of inaccurate or outdated information.
- Deletion: You may request deletion of your personal information, subject to legal obligations.
- Opt-Out: You may opt out of marketing communications by clicking the unsubscribe link in emails or contacting us directly.
- Complaint: If you believe we have mishandled your personal information, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Analytics and usage data are typically retained for up to 24 months. Affiliate tracking data is retained for commission settlement and dispute resolution purposes. You may request deletion of your data at any time, subject to legal and contractual obligations.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.
Disclaimer: This Website is intended for informational and entertainment purposes only. Gambling involves risk and may not be suitable for all individuals. Please gamble responsibly and within your means. The Patch Wollongong is not liable for losses or damages resulting from your use of this Website or third-party platforms.